Refund Policy

This Refund Policy applies to all programs, concerts, online/offline courses, and training services
provided by The Folk Music Academy.

Part A: Folk Music Program / Concert – Refund Policy (Artist Side)

1. Booking Confirmation & Advance Payment

• The artist’s performance is confirmed only after receiving an advance payment
  (generally 50% of the total performance fee).
• The remaining amount must be paid on the event day before the performance begins.

2. Event Cancellation by the Organizer

• If the event is canceled more than 15 days before the scheduled date,
  the advance payment is non-refundable.
  However, rescheduling to a new date may be discussed based on artist availability.
• If the event is canceled within 15 days of the scheduled date,
  the full agreed performance fee will be payable
  (exceptions may be considered through mutual discussion).
• In cases of natural disasters, political unrest, or emergency situations,
  both parties may mutually decide on a new date or revised terms.

3. Event Cancellation by the Artist

• If the artist is unable to perform due to illness, accident, or unavoidable personal reasons:
  • The full advance payment will be refunded, or
  • A new performance date will be proposed based on artist availability.
• In such cases, the artist will provide written notice with maximum possible prior communication.

4. Event Postponement / Date Change

• If the organizer postpones the event, the advance payment may be transferred to the new date
  subject to artist availability.
• If the artist is unavailable on the new date, the advance payment is non-refundable
  unless otherwise mutually agreed.

5. Refund Processing

• Applicable refunds will be processed within 7–10 working days
  via the original payment method.
• Payment gateway or service charges are non-refundable.

6. Additional Notes

• The artist is not responsible for low audience turnout, organizer negligence,
  or sound/technical issues.
• If specified in the agreement, travel, accommodation, and sound arrangements
  must be provided by the organizer.

Concert Refund Summary

Situation	Refund Applicable?
Organizer cancels (15+ days before)	No (rescheduling may be discussed)
Organizer cancels (within 15 days)	Full performance fee payable
Artist cancels	Full refund or new date
Event postponed	Transferred to new date / No refund

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Part B: Student Refund Policy (Music Education & Training)

1. Admission & Course Fees

• Admission or registration fees are non-refundable.
• Course fees are charged monthly, quarterly, or annually
  and apply only to the specified duration.

2. Course Cancellation by Student

• If the student cancels before classes begin:
  • Notification at least 72 hours in advance may qualify for a
    partial refund (up to 50%).
  • Registration fees remain non-refundable.
• Cancellation within 72 hours of class start: No refund.
• Once classes have started, course or monthly fees are non-refundable.
• Leaving the course midway does not qualify for any refund or fee adjustment.

3. Course Cancellation by the Academy

• If the Academy cancels a course due to instructor illness, natural disaster,
  or administrative reasons:
  • Full refund will be provided, or
  • Classes will be rescheduled or credit vouchers issued with student consent.

4. Absentee Policy

• Absence due to personal reasons does not guarantee refunds or makeup classes
  (exceptions only with instructor approval).
• Course fees will not be reduced due to absence.

5. Refund Processing

• Approved refunds will be processed within 7–10 working days.
• Refunds are issued only via bank transfer or digital payment.
• Payment gateway charges are non-refundable.

Student Refund Summary

Situation	Refund Applicable?
Admission Fee	No
Cancel before class (72+ hours)	Up to 50%
Cancel before class (less than 72 hours)	No
Cancel after class starts	No
Academy cancels course	Yes (Full refund)
Student absence	No (exceptions possible)

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Contact for Refund Queries

The Folk Music Academy
Email: folksongswb@gmail.com
Phone: +91-9474344386
Address: Offline Branch Address

 

By enrolling in any program or booking any service, you acknowledge that you have read,
understood, and agreed to this Refund Policy.